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Requirements:. . Previous customer service experience is a plus, but not mandatory. Strong communication skills and a friendly, customer-centric attitude. Ability to work independently and manage your own schedule effectively. Access to a reliable
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customer service representative ii (hybrid).
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Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
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Job Description Summary
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Customer Service Representative
COMPANY OVERVIEW
Emission and Cooling Solutions (ECS) is a service provider and distributor of components for heavy duty diesel engines. ECS primarily services emission aftertreatment systems and engine cooling systems for Class 5-8 trucks, heavy machinery, and stationary power units. Based in Nashville, Tennessee with multiple locations nationwide, ECS is a premier provider in the heavy-duty parts industry and features a brand synonymous with exceptional customer service and steadfast integrity.
POSITION OVERVIEW
The Customer Service Representative is a key member of the customer service team and is often the first point of contact for customers in search of ECS products or service. CSRs are charged with answering inbound phone calls from customers, greeting and taking orders from walk-in customers, researching and ordering parts, monitoring service quality, scheduling deliveries, and much more. This role will report directly to the General Manager.
KEY RESPONSIBILITIES
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What Customer Service Operations contributes to Cardinal Health
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What Customer Service Operations contributes to Cardinal Health
